Laptop wont boot up and cant get into Windows Repair Environment HELP PLEASE!!

  Chrissy R 12:56 14 Sep 2013
Locked

My own laptop gave up the ghost the other day and apparently it has to go back to the shop for repair.

So Ive borrowed one and it was fine last night but wont boot up this morning, have tried Microsoft Windows Repair Environment but unable to select that option for some reason.

This is an Advent Roma 2001 using Windows 7 Home Premium.

Any ideas anyone please?

  Chrissy R 13:09 14 Sep 2013

Thanks for that unfortunately didnt work.

  Fruit Bat /\0/\ 13:51 14 Sep 2013

Are you getting to the advanced tools menu? using F8 at start?

  Chrissy R 15:37 14 Sep 2013

Yes have tried that using LAST KNOWN CONFIGURATION and SAFE MODE neither helped.

  Fruit Bat /\0/\ 17:34 14 Sep 2013

How you access the repair options will depend upon whether you have a Windows installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding as another key may be needed to access the Repair/recovery options.

  1. Start your PC

  2. If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

  3. If you have a dual boot system a Boot option menu will appear. Highlight the Windows operating system and Press the F8 key

  4. An Advanced Tools menu options screen will now appear

  5. Highlight the repair Your Computer option and Press Enter

  6. Select a keyboard layout, and then Click the Next button

  7. Next select your user Name and Enter your Password, then Click OK

  8. The recovery options should now appear

Windows Installation Disk

NOTE

Make sure your PC is set to boot directly from the Windows DVD, most modern PCs are set this way. With older machines you may need to check the PC's BIOS

  1. Start the PC

  2. Immediately insert the Windows DVD into the DVD drive

  3. A Black screen will appear with the words 'Press any key to boot from CD or DVD', Press Any key to start the booting process

  4. The 'Windows is loading files' screen will now appear with a progress bar.

  5. After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

  6. You will next see a Blue curtained screen

  7. Next the Language option screen will appear Select your language and keyboard language and the Click the Next button

  8. At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

  9. The System recovery options will now search for your Windows installation

  10. Once the Windows installation has been located, Highlight it and then Click the Next button

  11. The set of recovery options now appears, Click on the Option you require and follow the on screen prompts

Repair / Recovery Options

  • Startup repair - This automatically fixes problems that are preventing Windows from starting
  • System Restore - This will Restore Windows to an earlier point in time
  • Windows Complete PC Restore (Available in Windows Vista Business, Enterprise and Ultimate editions only)- If you don't have a backup then don't use this option This will completely restore your entire PC - programs, system settings and files - from the back up that you have previously created. Any other data will be lost
  • Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
  • Command Prompt - This opens a Command Window
  Chrissy R 18:02 14 Sep 2013

No I dont have a disk. Have tried what you suggested but when I hold down f8 it brings up a screen which has 4 options - 1 start windows repair environment which is the one I tried but when I highlight that one and click on the arrow to proceed nothing happens. The other options are reinstall windows, advanced options eg launch diagnostics and exit & restart.

  Fruit Bat /\0/\ 19:05 14 Sep 2013

Download a windows 7 iso and burn to cd

from here

Use it to do a start up repair as my previous post.

1]: [click here

  Chrissy R 19:12 14 Sep 2013

How can I download it though. Im typing this on a little notebook which doesnt have a disk facility. Sorry for being such a pain.

  bumpkin 20:01 14 Sep 2013

Maybe ask a friend with a working PC to burn you a disk. Also consider that as it is not your laptop the owner may not be too happy if you mess around with it.

  [email protected] 04:12 17 Sep 2013

last day my laptop was restoring. when it was working for a long time i forcely shotdown. then my laptop is searching and searching but not open my win 8

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Galaxy Note 8 vs iPhone X

Awful clip art from 1994 is being tweeted every hour by a bot

iPhone X vs Samsung Galaxy Note 8

Les meilleurs navigateurs internet 2017