laptop wont boot up

  john1000 01:18 16 Feb 2003
Locked

i have just purchased a laptop which is a fujitsu amilo pentium four 2.4 processor 265 ram 20 gig hard drive 32mb ati graphics xp home edition the problem is when i power it up i get the fujitsu splash screen f2 to enter set up or f12 for advanced setting and it just freezes cant not enter bios or advanced setting spoke to the help line and he told me he thought the motherboard had packed up .the odd thing it has done this before but next day it was fine also sometimes for no apparent reason it will restart i bought it from pc world the person i spoke to did not make me feel confident any ideas would be appreiated

  AndySD 01:31 16 Feb 2003

You need to contact PC World and either get it fixed or replaced.

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