Laptop woes

  realist 15:06 11 May 2008

Grandson's laptop starts up normally but then after desktop it is only possible to open folders and some random programs, eg CC Cleaner will open but some scans don't finish.

System Restore won't open. Control Panel and My Computer likewise.

Above also applies on running in Safe Mode.

I tried loading the XP recovery CD but that stops running after a while.

Any advice gratefully received. Hopefully not: "he needs a new pc"!


  crosstrainer 15:30 11 May 2008

Make and model of laptop? Also, can you run antivirus and anti spyware in safe mode?

  realist 15:38 11 May 2008

Evesham Voyager 5750 XP Home 512MB AMD Athlon 64 3400+
Scans now running in Safe Mode, thanks.

  realist 18:02 11 May 2008

Scans completed but problem remains.

How do I run the XP repair? I can't figure out how to change the boot priority in the bios in favour of the cd drive?


  birdface 18:21 11 May 2008

If the scans run in safe mode can you not try system restore again while you are in there.If you press Ctrl Alt and Delete it should open Taskmanager.Is iexplore.exe showing.

  realist 18:25 11 May 2008

Now figured getting it to boot from XP cd, so will try a repair (hopefully)!
System Restore inoperable from Safe Mode.

  birdface 19:09 11 May 2008

I dont suppose run type sfc /scannow would might be asked to install the XP Cd.As you can't get into control panel you can't open another user account to see if that would work.Anyhow best of luck with whatever you do.

  birdface 10:44 12 May 2008

Hi scroll down to Marg7s way to get to system here see if that works.Or did your repair work.

  realist 13:16 12 May 2008

Thnaks for that buteman.

XP now re-installed, and mostly fine except that has "wavy windows" when scrolling. Smooth scrolling is enabled, so maybe it's the video drivers need installing/updating?

Also the keyboard @ key does not work!

  Fruit Bat /\0/\ 13:50 12 May 2008

Also the keyboard @ key does not work!

control panel - regional settings and languages - change everything to English UK

  birdface 15:56 12 May 2008

If you get to a bit that also has English US on it remove that.

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