I have a Toshiba Satellite Pro 4600 laptop, with XP Pro. My daughters boyfriend has been downloading I-tunes. Now it will not work; when switched on the Toshiba screen appears, then it goes blank and the following message is diplayed; "Remove disk or other media" "Press any key to restart" below this is a flashing curser, the foppy and dvd drive are both empty, I have tried pressing every key on the keyboard, but the same message always appears. I have put the XP disk in the dvd drive but nothing happens. Can anyone help me please? I am not very competent with computers. Nick
More help needed. The XP Pro has loaded, but incompletely, I can get into safe mode (F8), but am now getting a new problem; On screen this appears; "multi(0)disk(0)rdisk(0)partition(1)WINDOWS\system32\ntoskrnl.exe" After a short pause, this appears; "Windows could not start because the following file is missing or corrupt; WINDOWS\system32\ntoskrnl.exe; Please re-install a copy of the above file."
I have put this file onto an usb pen drive, as I now find that the floppy drive is not working, but when I press enter, or any other key, it just re-boots, with the same message appearing. This happens with all of the options in Safe Mode. Has anyone any ideas, please?