laptop will not recognise dvd's

  andy63walsh 18:02 20 Jan 2009
Locked

When i put dvd's in my hp laptop, it will not play them, any ideas ?

  Fruit Bat /\0/\ 18:27 20 Jan 2009

Please be more specific.
CAn't see at all as in ask to insert a disk in the drive?

Cant read in explorer?
Just won't play a movie?

  andy63walsh 19:42 20 Jan 2009

Won't play any thing from it and in device manager ihave a error(yellow caution sign) on the dvd/cd device. I have tried to delete them, then i do a hardwrae changes and reinstal it, it say found new hardware then says a problem occured while installing it ? Thats as far as i have got.

  Stuartli 21:48 20 Jan 2009

Just Uninstall the optical drive in Device Manager and Reboot - if that doesn't work try Updating the driver (basic CDROM driver) in Device Manager.

  Stuartli 21:49 20 Jan 2009

It could also be a faulty drive or one or both lasers have packed up.

  andy63walsh 22:01 20 Jan 2009

how do i gwt a basic driver ? Not sure where?
I'm not sure how you know if lasers have gone ?

  andy63walsh 14:10 24 Jan 2009

I reset the bios etc, works ok now.

  Stuartli 15:54 24 Jan 2009

The basic CDROM driver is installed automatically by Windows for optical drives, which is all that is required.

The functions of a rewriter are controlled by burning software.

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