Laptop with vista keeps restarting.

  darrenaj 18:49 07 Sep 2010

My sons laptop keeps restarting. I have tried safe mode, cmd prompt, last known good etc and it wont run any of them. Goes through windows startup then blue screen flashes with white text, but too fast to read. Can anyone offer any suggestions. I don't have installation disc.

  ashleycardwell94 19:12 07 Sep 2010

does the laptop have a partitioned hard drive with a recovery option?

  Fruit Bat /\0/\ 19:12 07 Sep 2010

You need to look at Windows Vista's Repair Your Computer options.

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

  darrenaj 19:19 07 Sep 2010

I cant check because I cant get into anything. I can press F7 to recovr system but wasnt sure if this would wipe everything.

  ashleycardwell94 19:24 07 Sep 2010

it will wipe all personal items and software and restore it too a state like new. you could recover your items by removing the hard drive and put it into a desktop to recover the items but dont delete anything and then reinstall using F7 like you said.

  darrenaj 19:28 07 Sep 2010

Thanks for your help. Im getting out of my depth so I will let a pro deal with it.

  ashleycardwell94 19:36 07 Sep 2010

good idea but it will be very costly

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