Laptop stuck

  aja007 21:31 17 Jul 2010

My laptop has stuck on the XP start-up screen.

Any suggestions how to get pass this stage?

  northumbria61 21:57 17 Jul 2010

Reboot and choose "Last Known Good Configuration"

To load the last known good configuration in Windows 2000 / XP reboot the computer and as it's booting booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Last Known Good Configuration" and press your Enter key.

  northumbria61 21:58 17 Jul 2010
  aja007 22:08 17 Jul 2010

I've tried the "last known..." suggestion but it still sticks at the same point

  northumbria61 22:29 17 Jul 2010

Do you have an original XP CD ?

  aja007 22:32 17 Jul 2010

I do but it'll only run so far before I get BSOD!

  northumbria61 22:48 17 Jul 2010

Any error messages ?

  woodchip 22:59 17 Jul 2010

Sounds like it may be a bad stick of memory. If you have more than one stick, try with only one at a time. You may need to have the stick in number one slot to try it

  aja007 23:00 17 Jul 2010

Yes....basically telling me Windows has detected a problem and has shut down and shut laptop down.

  northumbria61 23:06 17 Jul 2010

Are you stuck at the blue screen(where normaly you have to type in your account password) with the windows logo and WINDOWS XP sign in ?

  woodchip 23:10 17 Jul 2010

Memory will be in the bottom of Laptop, most likely under a Plate held by two screws

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