My HP laptop is showing as connected to the wireless network (with internet activity) and the globe is showing in the status bar however any websites fail to load and I cannot access the router on its usual IP address.
Even if I connect the laptop directly to the router, there is still no web pages loading.
I have also taken the laptop to other locations to see if it was the router and it still does not load.
A reset of the Winsock and TCP/IP stack may be in order , open a command prompt ( start/run , type in CMD and press enter )
In the command box type in ( without the quote marks ) " netsh int ip reset resetlog.txt " then press enter . On the next line type in " netsh winsock reset catalog " press enter again , you will be asked to reboot . Type " exit " and press enter , then type " exit " again and press enter again , this will close the command prompt , then reboot the system , hopefully that will do the trick .
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