laptop problem

  antsuxx 12:13 30 Apr 2008
Locked

Im having trouble with my daughters laptop, basically ,i susspect a virus or trojan , but wheni run any anti virus software or even windows disk cleanup, the process gets so far and re boots, i cant even do an online scan or any update without the thing rebooting , iv tried doing scans ect in safe mode and the same result. can any one ofer any suggestions please,

many thanks, Antony

  Superstylin 13:04 30 Apr 2008

have you tried restoring to an earlier point?

  antsuxx 13:14 30 Apr 2008

Yea tried that

  splatter 13:35 30 Apr 2008

Can you connect using your ethernet or USB lead?

If so then ensure that the wireless setting all match up. It's possible that your router has reset all setting so that if you have changed any WEP keys they may have been set to default.

You may also find that your admin username/password has been reset to the default.

  splatter 13:36 30 Apr 2008

Posted that in the wrong thread. Ignore it.

  Ditch999 14:18 30 Apr 2008

Try opening a command prompt, Start > Run > Cmd, and run the system file checker by typing "sfc /scannow" without the quotes and hit return. You may be asked for your Windows CD so have it ready.

  Ditch999 14:18 30 Apr 2008

There is a space between sfc and /scannow

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Mi Mix 2 review

What went wrong at the Designs of the Year 2017

iPhone X news: Release date, price, new features & specs

Comment créer, modifier et réinitialiser un compte Apple ?