Laptop Problem...

  In-Big-Trouble. 12:14 30 Sep 2006
Locked

I must be the dumbest person here, but I have an important question...

What if there is a Trojan horse on my laptop...can I still use like nothing has happened until someone comes to fix it for me? Or should I just leave it turned off and pretend it doesn't exist?

If anyone can help me...Please do so. My whole WORK is on that machine...Thank You!!!

  SANTOS7 12:17 30 Sep 2006

If you know what the trojan is we can offer more specialist advice on how to get rid of it and give you advice on future protection for your laptop while connected to the internet..

  Jackcoms 12:18 30 Sep 2006

Try click here click here click here to get rid of it.

If you are using an OS with System Restore, disable System Restore before running full scans.

Also, what AV are you using?

  ArrGee 12:19 30 Sep 2006

Run antivirus and spyware applications. Do not leave it on your laptop.

Do you have any antivirus installed?

If not run this:

click here

And also these two to start with:

click here (Choose free home edition)

click here

  In-Big-Trouble. 12:23 30 Sep 2006

Ummm.... It says its called

awtsrqr.dll

Its in the WINDOWS 32 folder...

Im so bad with computers...So thats about as much as I can add...

  ArrGee 12:28 30 Sep 2006

This does not return any results on a google search. Are you sure the spelling is correct?

  In-Big-Trouble. 12:34 30 Sep 2006

Yeah...That's waht it said last night...The thing is that I just ran a full scan of the laptop and it says its all perfectly clean...I found some files las night that said I should delete them and I did...maybe it 'went away' with those files?

As I said...Im dumb at this :P

  Belatucadrus 12:38 30 Sep 2006

What exactly is "it", what has identified the Trojan? As ArrGee I've tried various search engines and not found any reference to awtsrqr.dll, so we need more information as to where this warning has come from.

  In-Big-Trouble. 12:48 30 Sep 2006

It came from the Symantec AntiVirus thing I have installed and it was Identified as a Trojan.

A Little pop-up used to come up everytime I opened something...it would appear on the left top corner of the screen and tell me a new threat had been found. The name was awtsrqr.dll...and when I searched for it...a little folder came up, but now that I do that...nothing comes up in the search.

  Belatucadrus 13:35 30 Sep 2006

Well Symantecs own Viruses and Risks section can't find any reference to it, so any focused suggestion is going to be a bit difficult.
Try installing and running a squared free click here .

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