Hi, I have a Acer 8930G laptop, only 10 weeks old. Yesterday, decided to try a blu-ray dvd for 1st time and it didn't work. In fact no DVD's work at all. It does play all types of CD though.Have loaded Flight Sim X few weeks ago no problem and that's a DVD. But even that dosn't work now.Scanned for viruses and no problems there. I rarely use a disc or even download anything.Anything like this happened before to anyone?Any help appreciated thanks.
only 10 weeks oldif so new then don't mess with it take it back under the guarantee
Try Uninstalling the drive from Device Manager and then Rebooting to allow Windows to Find New Hardware and install the basic CDROM drivers.If this doesn't work, the likely cause is that the DVD laser has packed up.Might also be worth installing the current Full Package version of the K-Lite Codecs Pack in case you have corrupted or missing video codecs. See:click here
Tried the K-Lite Codecs and the uninstall as suggested but no change. Must be the DVD laser then. Thanks.
Like Stuartli, it does sound like the dvd laser is not working. As it is new take it back to where you purchased it from and ask for it to be replaced as unfit for purpose under the guarantee.
There appears to be a number different versions of the Acer 8930G determined by the code following the 8930G model number, check yours and Google for detailed specs Cheers HC
An optical drive is an optical drive - the computer specifications are normally of no concern unless, for instance, one laptop has a CD rewriter and a model variation a DVD version.Even then you could/can use a DVD rewriter in place of the CD model.
This thread is now locked and can not be replied to.
OnePlus 5 review
Alice Saey's mesmerising animation for Dutch singer Mark Lotterman
iPad Pro 10.5in (2017) review
Comment booster votre iPhone ?
© Copyright 2017 IDG UK. All Rights Reserved.