laptop not seeing cdrom device

  computer novice 19:07 14 Apr 2003

Had problems with windows xp on my laptop the cdrom dissappeared.Unable to retrieve cdrom, tried allsorts. Managed to format hard drive but unable to reinstall os. installed xp startup disks but then when i try to install xp i receive a message "unable to see cd rom"when the cd is inserted you can here it spin and the indicator comes on for a few seconds but no joy. would appreciate any help from you clever chaps out there.

  Gaz 25 19:14 14 Apr 2003

make sure in the bios, the CD-rom shows up if not, do a check for drives from your BIOS.

If this does not work, then it may be faulty.

  computer novice 12:35 19 Apr 2003

Thanks a million Gaz 25 checked internal connections (nightmare to get into) there was a screw in at an angle and this forced the cd rom connector up thus no connection. Shoody workmanship!! Thanks again

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