Laptop moved to domain now lost outlook emails!

  EdARoss 11:09 18 May 2004


I moved a laptop (windows xp pro) over to log on to our domain and now it has lost the outlook emails and settings etc that were on there before! I've tried searching the whole hard drive, not just the C:\Documents and Settings\ folders and not found the right pst file. I've also tried a system restore but that didn't work. What can I do to get the emails etc back?


Ed Ross

  AndySD 11:45 18 May 2004

Was the laptop on Exchange if so look for .ost files then run OST"PST to convert them to pst files click here

  EdARoss 12:01 18 May 2004

Thanks for the tip AndySD but there are no .ost at all.

  AndySD 12:03 18 May 2004

Was the laptop on Exchange for its email before?

  EdARoss 12:06 18 May 2004

We were using exchange, but then moved to a pop system a few months ago. I've searched the network for .ost and .pst files too.

  Brian-336451 12:11 18 May 2004

Look for outlook.pst and archive.pst (unless of course if you've renamed them)

If you have two outlook.pst then (back up first) then delete the 'small' one.

Restart Outlook and it'll bleat it can't find outlook.pst - now Browse the file finder to the 'old' outlook.pst (or move it to somewhere more convenient).

Unless you've deleted them, the emails will be there (somewhere).

Good luck

  EdARoss 12:28 18 May 2004

Thanks Brian, but the pst files I have found do not have the emails from this year in. I've only found older ones, and even they don't seem to have all the emails they should.

  AndySD 12:44 18 May 2004

EdARoss I know it may not be relevant but was the user using outlook express for his mail not outlook?

Or maybe its worth trying a file recovery program like getdataback click here

  EdARoss 12:48 18 May 2004

Thanks for sticking with me, but it was Outlook (2002), not OE.

  AndySD 13:06 18 May 2004

Are you logged in using the Administrator accoung or the users account?

  EdARoss 13:13 18 May 2004

They are a user who is a member of:

Administrators (ourdomain/Builtin)

All users (at out domain) (ourdomain/Users)

Domain Admins (ourdomain/Users)

Domain Users (ourdomain/Users)

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