laptop locked me out

  Art* 21:35 01 Oct 2007
Locked

Hi a friend just bought a evesham laptop, as he is new to computers, he let the battery go flat, this unfortunately led to him charging the battery up just to find it would not recognise his password on the login screen. The laptop has no instructions on how to recover it, I have ttried the f11 on boot up to no avail, he has 2 disks one that is a dvd driver, and one that lookss like a vista upgrade disk. can anyone help please

  X™ 22:10 01 Oct 2007

Letting the battery die shouldn't stop the password from being recognised. It has an internal battery in it for that, which wouldn't go flat in ages, if at all.

Login screen where? BIOS or in Windows? If Windows, battery has NOTHING to do with.

If it is the case, click F8 repeatedly just after it boots/beeps. It will ask you where to boot, boot in safe mode, and then log into the Administrator, and delete the user password.

  woodchip 22:11 01 Oct 2007

Do not use the Upgrade disc, It will be the Ultimate you have to pay extra for it. Why not contact eversham

  skidzy 22:55 01 Oct 2007

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iPhone X review

Political cartoons in 2017: Chris Riddell, Rebecca Hendin and Dave Brown on what it’s like to…

The best iPhone for 2017

Tennis : comment regarder la finale de la Coupe Davis 2017 ?