Laptop HELP Needed

  Nat 03 10:26 22 Jan 2009

Hi People,
Lent my laptop to my three granchildern over Christmas as there P.C.was not working.
Its now come back with two of them have put a password on it but cant remember it the other one I can get in but cant do a lot as I belive they have got a bug off the Internet on it as the Auto-run does not work as Ive tryed to put a Disk doctor on it but it and the window XP i have wont work could anyone help Thank you.

  MAJ 10:36 22 Jan 2009

If you can get into one account, you might be lucky in that it might be an Administrator account. Try going to Control Panel > User Accounts and delete the passwords from the other two accounts.

  Nat 03 15:22 22 Jan 2009

Tryed it wont let me delete anything.

  birdface 15:33 22 Jan 2009

Nat if you are the administrator can you not delete them in safe mode or change the passwords on there.I am sure I did that on mine but dont ask me how.

  birdface 15:41 22 Jan 2009

Not sure about this.
A solution (this enables auto-login):

Start -> Run... -> control userpasswords2

Uncheck the "Users must enter a username and password to use this computer" checkbox. Enter the username and password to be used for the login, and press OK, OK.

Have a look and see if you can do it from there.

  Fruit Bat /\0/\ 17:04 22 Jan 2009

1. Discipline the persons concerned.

2. A repair may help as you can do a system restore to before you lent out the laptop.

Look at Windows Vista's Repair Your Computer options.

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.
Windows Installation Disk

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the following set of recovery options

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

15/ Click on the Option you require and follow the onscreen prompts

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

  Nat 03 13:12 23 Jan 2009

First buteman Ive tryed that but it tells me I am the adminstrator and enter your password which Ive never put a password on here when I had it.

Second Dont worry Fruit Bat I tour a strip off all of them and told them they wont use it again little sods.
Cant do what you said as it as XP on it pre-installed and I dont have the disks to this vertion of XP, Also it is corruped as this keeps popping up and I think it has disable my CD Rom as I put an other XP disk in and it didnt atempt to read it,I cant remember how to get in to safe mode as I will try what buteman said cant think what eles to try.

  Fruit Bat /\0/\ 16:23 23 Jan 2009

Apologies for not reading your first post correctly, not sure where I got the idea you had Vista from.

HAve you tried a system restore?

  Nat 03 17:04 23 Jan 2009

Yes it wont let me do it

  Fruit Bat /\0/\ 17:45 23 Jan 2009

Boot to safe mode and see if you can log in as the administrator there.

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