laptop help

  pat2068 22:11 05 Jul 2006
Locked

i have just bought a new compaq presario laptop i never received restore discs and it is not on the h/d i have also found someone else name in it can anyone tell me what i can do thanks leo

  VoG II 22:16 05 Jul 2006

If you bought this second hand then Control Panel > User Accounts, change the name.

Change registered user click here

If it was supposedly new complain and post at click here

  pat2068 22:18 05 Jul 2006

the name i found is a systams file and i cant change it it was supose to be new
leo

  pat2068 22:18 05 Jul 2006

the name i found is a systams file and i cant change it it was supose to be new
leo

  barnacle bill 22:18 05 Jul 2006

" i have just bought a new compaq presario laptop"

thats new.

Is it from a well know high street chain!!

  pat2068 22:20 05 Jul 2006

its from the local laptop shopbut they state in there leaflet as new leo

  VoG II 22:21 05 Jul 2006

Is it really supposed to be new?

  pat2068 22:22 05 Jul 2006

it is in writing that it is new leo

  VoG II 22:23 05 Jul 2006

Sorry, cross-posting.

Take it back and complain, get your money back. It isn't new.

  pat2068 22:25 05 Jul 2006

i am going to try that tomorrow i hope i get my money back will let you know leo

  barnacle bill 22:27 05 Jul 2006

take it back. If they will not refund you. take it to trading standards.
there has been lots of second hand machines re marketed as brand new. Some from a well known high street chain.

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