Dell laptop running ME and Office 2000 has suddenly stopped loading Word - just hangs at the Word splashscreen. OK with Excel, PowerPoint and Outlook.Have uninstalled and reloaded Office, used Norton to "clean things up". Closed all open programs and tried to open Word but all to no avail.Any ideas please. Mate in IT has heard of this happening but can't offer advice.Thanks in advance!
run search for *.dotdelete all you findrestart wordHTH
Thanks - give it a go tonight!
But think it's "Normal.dot" you need to search for and delete. Placing the wild card in there with the asterisk may delete more than it should but this is only a guess, so please double check. Regards. j.
Thanks guys.Phoned my daughter (at home)who deleted the 3 normal.dot files and Word opened fine! Many thanks.
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