laptop frozen

  applecroc 13:08 28 Sep 2009

while downloading updates on i.e. the laptop has frozen on 14 of 17. been stuck for an hour and can't turn it off or restart. Any advise appreciated.

  Taff™ 13:36 28 Sep 2009

Which Update is it stuck on? Is the HDD LED flashing? (Some updates seem to stick but are still loading)

  Audio~~Chip 13:40 28 Sep 2009

is there another windows underneath the main window your looking at and its waiting for you to prompt and accept a licence agreement or something.

if it is stuff then I would hold the Laptop power button for 4 - 5 seconds hold it down and it will power off then wait a few mins and restart, then go back to your updates and try again.

Also which windows are you using.

  applecroc 13:47 28 Sep 2009

thankyou holding the button down seems to have worked

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