laptop freeview

  mark3986 16:40 27 Oct 2009
Locked

hi ive got a freeview dongle for my laptop.its arcsoft total media 3.5 but when i plug in the dongle and start arcsoft total media it always comes up device already in use and doesnt let me do anything else wot can i do plaese guys?

  howard64 17:21 27 Oct 2009

check start = run - msconfig -startup and see if arcsoft is ticked. If it is take the tick out and restart windows. Then try using it - if it will not then go to add/remove progs and remove arcsoft. Restart and then try a clean install. Some of these devices require the software to be installed before you plug the dongle in.

  jamesd1981 17:21 27 Oct 2009

hi mark sounds like i have the same one is it the tevion dongle you have what system is on ur laptop.

  mark3986 17:25 27 Oct 2009

vista ultimate glad i aint the only one its bugging me yes it is mate

  jamesd1981 23:26 02 Nov 2009

is it 32 bit or 64 bit i have vista 32 and windows 7 64 and the dongle runs fine on vista 32 but not on win 7 64 bit could be its not compatible with 64 bit os

  mark3986 00:14 04 Nov 2009

32 bit mate

  jamesd1981 21:35 05 Nov 2009

does your laptop meet the minimum system requirements.

  mark3986 00:06 07 Nov 2009

yeah it does mate

  jamesd1981 12:11 07 Nov 2009

well id try uninstalling mark make sure everything comes out software and all drivers then try reinstall then once its in go to device manager and check you dont have any warning triangles by the way what aerial are you connecting to it indoor or outdoor.

  mark3986 19:40 08 Nov 2009

indoor airel that came with it

  jamesd1981 17:37 09 Nov 2009

none of the two indoor aerials work mate need either a decent indoor booster aerial or better an outdoor or loft aerial.

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