I am trying to fix my sister in laws HP Pavillion ZV6000 laptop. The issue is that the laptop sees all discs as blank discs, even though they can be used on other systems. The laptops is running windows vista ultimate. I have tried to run Microsofts automated tool but that fails to install. I am unable to run the windows disc or boot from it.
No luck unfortunately. It says to delete upperfilters and lowerfilters, however these do not appear in the right hand pane on my registry. I have checked and double checked that I am in the correct string too.