Laptop down

  918 19:31 27 Sep 2010

Lots of help regd please

My laptops will not boot up,it will go up to
personal setting and thats it.

I ve also tried to boot up on safe mode but to
no avail

Help Please ;-((

  918 19:35 27 Sep 2010

Sorry i also meant to say i have a virus My Security

Would this stop my Laptop from booting up

Cheers 918

  woodchip 20:50 27 Sep 2010

Yes it can, If you have backed up your Personal Files! which you should have done, you could use the restore disc for the laptop

  918 21:21 27 Sep 2010

Firstly thanks for replying ;-))

Now to start with i'm a bit of a novice so be gentle
no back up on files,and whats the restore disc.

cheers 918

  woodchip 22:05 27 Sep 2010

If you do not have files that are important, you can use the stuff provided with the Laptop including Manual on how to Restore it. There may be a Restore CD that you got with the Laptop, or the Manual will tell you how to Restore it to Factory Settings as when you bought the Laptop

  918 23:00 27 Sep 2010

Trouble is woodchip its a HP Laptop but no CD or Manual,Plus i have Bank details and work stuff i need to keep.

Any ideas on how to get PC just to boot and then i could work from there

Thanks Again

  robin_x 23:40 27 Sep 2010

You could go down the route:

1 Make a Linux eg Ubuntu Live CD or Boot USB Flash card
2 Boot from it and save all your important files to another disc. After mounting your c drive etc.

3 Borrow a friend's Windows disk of the same type as yours. eg xp/vista/w7, home premium etc must also match.

4 Boot from it and make a clean re-install using your software Microsoft key printed on a label on your laptop.

  robin_x 23:40 27 Sep 2010

Forgot instructions...sorry

click here

  robin_x 23:44 27 Sep 2010

Try Repair options first if you do get hold of a disk.

If not try this on a also- without-install-disc friend's PC.
Dunno if it works

click here

  woodchip 12:41 28 Sep 2010

F11 is the recovery key to press but cannot remember if it clears the drive of all files.

You can Download ubuntu Live CD and boot with that to get your files of before trying here Top one, You need to create a CD using Nero Image to create the CD, it runs in memory after booting, You have to choose run from CD not Setup or install

  918 21:56 28 Sep 2010

Ok latest update loaded ubuntu and PC booted up straight away but only OFFLINE i cant get it to connect.

Is there anyway to run the likes of spybot or avg without the Internet

Big thanks for all the advice so far

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