laptop cleanup??

  mercfan 19:00 05 Apr 2009

i am trying to clean up my daughters laptop which is extremely slow. It is struggling to install Windows updates, with the system giving every indication of being in a loop. I have managed to get Task Manager to run, no easy feat, and once found pctsSvc taking 95% CPU usage, and another time csrss.exe taking 100%. Although both claim to be SYSTEM functions, how do I find out what they are with a view to getting rid of them??

  birdface 20:06 05 Apr 2009

Maybe try this.This is a pay for program but it will remove all problems it finds while you are using the 30 day trial.I have used it on my grand daughters computer to-day and it cleared a few things that were stopping her update her security programs.
I have also used it on my own computer before.And if you don't want to pay for it just delete it after the 30 days.

click here

  birdface 20:09 05 Apr 2009

Looks like it is part of Spyware Doctor mabe it is running a scan.I take it you have it downloaded.
Maybe change the scan settings to a time when you want it to run.

pctssvc.exe - At your option

PCTSSVC.EXE is related to PC Tools Spyware Doctor core service.
Manufacturer: PC Tools

  birdface 20:19 05 Apr 2009

This thread is now locked and can not be replied to.

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