Laptop CD-RW/DVD drive problems

  *Gary* 00:59 21 Jan 2004
Locked

My operating system is windows xp pro, and have the following spec pc 2.2ghz P4, 512mb ram, 64mb mobilty radeon 7500 graphics card.

The problem lies with playing DVDs because whenever I insert a DVD into the drive, it will start up and play smoothly for maybe a minute or so but then the drive keeps on starting and stopping as does the film and it is impossible to watch the DVD. The drive can play auto cds and burn cds wothout a problem but now seems unable to play DVDs. I have heard about how enabling DMA improves playback and in the bios it mentions ULTRA DMA is disabled but there is no way of enabling it in the Device Manager. Could this be the problem or is it more likely that the drive is now faulty? I have had the drive for about a 18 months and up to now it has worked fine. I would be grateful for any comments. Thanks!

  Chegs ® 01:53 21 Jan 2004

I was advised to steer clear of DVD-CD/RW combi drives as they are more prone to failure.

Are you sure its not a software prob,or heat buildup caused by dust?

  Chegs ® 01:53 21 Jan 2004

I was advised to steer clear of DVD-CD/RW combi drives as they are more prone to failure.

Are you sure its not a software prob,or heat buildup caused by dust?

  jonnytub 02:41 21 Jan 2004

is there an option for enabling ultra dma in the bios ? if so then enable it. as for combo drives, they are just as reliable as normal drives under normal use. Update your software, ensure dma checkbox is ticked, if this is unticked upon reboot then your drive does not support dma (unlikely under xp). I sincerely doubt that your drive is failing, and if the bios states ultra dma is disabled then you must enable it from the bios and not the control panel

  *Gary* 22:44 23 Jan 2004

Sorry for the late reply, I couldn't reply earlier as I have been having some trouble with my desktop and my desktop has the internet connection. Anyway... In the bios it says that the DMA is disabled, however it is not highlighted and unable to be changed.

  *Gary* 23:19 27 Jan 2004

Having not had any luck in trying to figure out the problem I decided to reinstall windows xp. After doing this the laptop has been able to play DVDs without any problems. I am still unsure as to what the problem was, perhaps it happened after I installed some software? Anyway the drive is now working again which is the main thing. Thanks Chegs ® and jonnytub for the comments.

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