my daughter ahs bought a laptop and we are ruinning xp and a WI connection but she cannot get on the internet any suggestions postie
is there a firewall on the laptop?and by WI do you mean wireless?
Can you get on using the ethernet cable?
Is this a totally new installation or is the laptop an additional item. (Trying to find out if the connection works with other computers.)
djbenny she has a firewall but it is not switched on yes to the WI meaning wireless
HCOOHthe connection works on the 3 pc's in the house its just the laptop wont connect postie
postie24 we are going to try the ethernet cable tomorrow postie
let us know the laptop make and model # also the wireless router make and model
Please don't get mad but is the wireless lan switched on, some laptops if not all have an on/off switch somewhere.If it's on do you get an icon in the notification area.
The Wi may not be switched on for BB, Its ether Nf key plus the key with aerial or a switch on the side
woodchip it would appear your solution solved the problem so thanks to all of you well informed comp buffs know everything Many thanks postie
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