Laptop Booting But No Screen

  iorras 11:43 09 Jan 2011

Acer Aspire 5535 running vista.
Will booot up but instead of getting desktop screen I get black screen with bar across bottom and under that my start button and a few icons but when I try to click on these it says ' Windows explorer is not responding' and the little circle just keeps going around...

  onthelimit 11:53 09 Jan 2011

See if it'll start in safe mode (tap- F8 during initial part of boot). If it will, try a system restore.

  northumbria61 12:02 09 Jan 2011

The only thing is if you do a system restore in safe mode and it doesn't work you can't undo it.

I would go for "Last Know Good Configuration" - details of how here - click here

  northumbria61 12:04 09 Jan 2011

About system restore in "safe mode" I should have added "However, you can run System Restore again and choose a different restore point if one exists."

  iorras 12:06 09 Jan 2011

Tried system restore but it said it could not complete due to error

  northumbria61 12:21 09 Jan 2011

Try "Last Know Good Configuration"

  Fruit Bat /\0/\ 13:38 09 Jan 2011

You need to look at Windows Vista's Repair Your Computer options.

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

Windows Installation Disk

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the set of recovery options

15/ Click on the Option you require and follow the onscreen prompts

  Strawballs 15:26 09 Jan 2011

I had a similar problem with a friends laptop so I searched in bios and found setting to enable 800X600 at which time it worked but a low resolution I then downloaded the graphics drivers and re-installed and it all worked fine again after that.

  iorras 15:30 09 Jan 2011

Tried Last known good configuration but computer died mid way through it.Currently can open in safe maode if there is anything else I can do from there....

  iorras 15:31 09 Jan 2011

Hi Strawballs - how do I find the bios..?????

  Strawballs 15:43 09 Jan 2011

I used to have the same laptop but I can't remember but on bootup it will have something like press F2 to enter setup or something similar, in fact I think it is F2 now I say that.

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