imstuck 19:34 01 Apr 2008

HI MY mrs was given a laptop from work to keep but there seems to be some sort of work lock on it preventing us connecting to our home internet


  Clapton is God 19:48 01 Apr 2008

Has your "mrs" bothered to ask anybody at her workplace about the problem?

  skidzy 19:48 01 Apr 2008

If your network is secure you will need the encryption key,possibly WEP/WPA/WPA2 etc.....

  imstuck 20:01 01 Apr 2008

hi my mrs workplace closed down

  Fruit Bat /\0/\ 20:04 01 Apr 2008

What operating system?

If XP do you have the disks?

Is there a windows number on the machine?

  imstuck 20:31 01 Apr 2008

thanks for the reply's-FRUITBAT- it is xp pro version 2002 service pack 2 .On the 'systems properties, under registered it has the work place of where my mrs worked, with a long number.also under support info says citrix enterprise edition . underneath 5the laptop there are a few numbers ie product key,service code etc

  Strawballs 22:22 01 Apr 2008

It is the product key that you need, if you have the windows disk or if you can borrow a XP Pro disc you can format and fresh install windows, the only problem that you might have is if they put a password on the bios so you can't set to boot from disc first.

  woodchip 22:25 01 Apr 2008

If you are trying to connect wireless as above you need the encryption key from the router, to load in the laptop network settings

  Fruit Bat /\0/\ 22:38 01 Apr 2008

Yes it will be full of IT security scripts, to tie it down to prevent workers from doing much with it.

Best bet is to format and reinstall Windows Pro using the product key on the underside of the machine.

Can understand if you don't want to do if it has legit version of office etc. installed.

  Switcher 23:08 01 Apr 2008

you may have to configure your router to accept the laptop mac address.

  imstuck 13:03 02 Apr 2008

ok thanks every one-yes i was trying to avoid losing legit copy of windows-but thanks

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