Hi, good one for you all. My grandaugther has just been bought a laptop for her birthday and while she was at our house we connected it to our wifi by entering the number and letter code and she got straight in. When she got home she tried to enter the number and letter code for the wifi at her house and while it would let her enter the numbers it will not let her enter the letters. Does anyone know what is going on? Thanks for any help.
Hi again, still no joy, tried to connect my phone and it connected straight away so it must be the laptop but as I said it connects elsewhere so I do not understand what is happening. The router is from Talk Talk and has the number DSL2608BTTS A1E written on it. Is that helpful?