LAN missing from Windows XP Pro

  jackdp 17:47 25 Jan 2006

Our bosses desktop has no connectivity to our DSL modem or Linksys router. After dealing with our DSL provider tech support, we came to the conclusion that the problem is due to no LAN being in Windows. Meaning that when you got to Control Panel>Network Connections..there is nothing there, no LAN icon, nothing. How can we go about getting this back and getting connected? Tech support suggested re-installing Windows XP, but I don't want to lose any of the bosses data. TIA

  mgmcc 21:07 25 Jan 2006

The "LAN" is the Local Area Network, the network that all of the computers are connected to. What you should have in the Network Connections folder is the "Local Area Connection", which is effectively the PC's network adapter. As this is not present, have a look in Device Manager to see if there is any indication that there is a problem with a Network Adapter, or possibly an Unknown PCI Device. A problem will be shown with something like a red cross, yellow "?" or yellow "!"

If this turns out to be the case, it will probably be necessary to reinstall the adapter's drivers.

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