sorefingers 00:22 19 Aug 2005

My desktop will only now reboot over and over to the Welcome screen...some virus!!

I cannot get into the menu to restore to factory settings....can anyone suggest a way out (or in!)

HP Pavilion 483
XP Home

Thanks for any help

  Completealias 00:35 19 Aug 2005

Can you get the pc to start in safe mode press F8 as the pc boots up and then choose safe mode from the list.

If so from here you will then be able to run your virus and anti spyware scanners

  johnnyrocker 00:36 19 Aug 2005

have you tried booting into safe mode? F8 during boot up and see if you can sort it from there?


  johnnyrocker 00:36 19 Aug 2005

must type quicker.


  palinka 10:50 19 Aug 2005

and when you do get in use Stinger, A squared, and other anti-nasties stuff that I'm sure others will recommend.
Following this, switch off System restore, to clear its memory, then switch it on again; otherwise you may get the same infection again.
Thereafter UPDATE your antivirus regularly - once a week as minimum.
Have you installed SP2? and other MS updates?

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