Keep getting bounced off

  maco2078 16:27 14 Apr 2009

When I run a Windows Defender malicious software removal tool, it gets so far and then a blue screen coes on saying my computer has to close down.

So obviously the scan cannot complete.

Also, my Antivir scan tells me there are 4 warnings but that also gets bumped off at a certain stage of riunning.

I think I need to install a later version of Antivir but if I uninstall and install another version what happens to all the stuff that is currently in quarantine.

Just when I thought I had this all sorted.....

  johnnyrocker 19:50 14 Apr 2009

what about using safe mode? uninstalling an av will take quarantine with it


  johndrew 19:51 14 Apr 2009

Try booting in Safe Mode and run the scan from there. You should download the latest malicious software removal tool click here and run this from the PC.

  brundle 20:38 14 Apr 2009

Check your hard disk for problems; click here

  phono 20:41 14 Apr 2009

Have to agree with brundle, check your hard drive for problems.

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