Kaspersky / AOL compatibility

  aly-lfc 20:39 30 Jan 2009

Hi, I've downloaded the trial version of Kaspersky internet security 2009. 4 days in and my internet connection to AOL is getting worse, it has just taken me 20 minutes restarting etc to connect to the internet.

When I do get connected it can last for up to half hour then it disconnects and I am back to square one. Anyone know if they are just not compatible together? I previously had Norton internet security 2006 and had no problems at all. Should I ditch Kaspersky and go and buy Norton IS 2009?

*I just tried to post this using my AOL browser but wouldn't work, have launched IE & hopefully this will post =0)

  aly-lfc 15:25 31 Jan 2009

Any ideas? =0)

  Kaacee 15:26 31 Jan 2009

Why not try it with AVG which is free

  User-1229748 15:48 31 Jan 2009

when you got rid of norton did you use their removal tool? also do you use ccleaner? the aol software looks nice but it does take up a bit too many resources,what operating system are you using and how much memory? ccleanerclick here

  provider 2 15:52 31 Jan 2009

I don`t think they are incompatible but it`s essential that Norton is completely removed using its own uninstall program or you are likely to encounter the kind of problems you describe:

click here

  aly-lfc 20:45 01 Feb 2009

Hi, I did use the Norton removal tool before I installed KIS. I downloaded the ccleaner last night and ran it. Tonight I was still unable to connect to AOL so I have turned off KIS and was able to connect.

To reply to Smackheadz question I am using Windows xp (media center edition) with 250gb memory.

As I have connected with no problems (so far) without KIS, would it be logical to think it was the cause of the problem?

  User-1229748 02:17 02 Feb 2009

it would seem so i would read this thread that will give you security advice and links to free security softwareclick here

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