I have ordered a Monitor through my catalogue , It has arrived and Ive set it up ok , Its a HANNS-G HW919D , but ive noticed that there is a red dot near the bottom of the screen on the taskbar , its situated at the same point from startup and it seems its a fault on the screen ? ive always used the crt monitors and decided to try a TFT widescreen monitor , anyway is there a way to deal with the dot or is it a case of having to replace the monitor.
sounds like a defective pixel. It may not be completely dead if it's appearing as a different color (red). It's possible that some of the other colors are burned out (each pixel is made of red/blue/green). There is a theory, and it does work, if you use something like a cottonbud and very carefully rub where the dead pixel is they can be stimulated back to life again, if it cannot you will have go to the manufacturers website and look up their policy on dead pixels...
You might have a case under the distance selling act if they refuse to replace it. It depends how it was bought. Someone who knows more about this will have to comment but I have seen mention, last time by the Forum Editor that under the distance selling act you are within your rights to return an item within 7 days and you do not need to give a reason for it. I'm sure if I have got that slightly wrong someone will correct me but as far as I can recall that is what was said.
can someone please explain "distance selling act" as I have not heard of it.
anyway ... the way I see it is that I have just had it delivered from the catalogue , I have not registered the monitor on the product's website so maybe I should just have it returned/exchanged through the catalogue , I know they give so many days approval before I would have to eventually own it outright ???