Java update won't install. Installer not installed

  gazmix 21:27 04 Aug 2009
Locked

Hi
I'm trying to install java update & when Windows installer starts, i get the message that:-

Windows installer service could not be accessed.
This can occur when you are running in safe mode. Or if the Windows installer is not correctly installed!
Contact your support personnel for assistance!!

This only just happened! What can i do?

thanks

  Sea Urchin 21:34 04 Aug 2009

Try this fix

click here

  gazmix 22:06 04 Aug 2009

No that hasn't done a thing. It wouldn't save to desktop & never saw an option to merge!

i keep getting a popup to install latest java, but installer fails!!

  Sea Urchin 22:17 04 Aug 2009

How do you mean - it wouldn't save to desktop? I've just saved it to the desktop - click the link for msiserver.zip and click Save - then select desktop and click Save.

Then unzip the folder - still on the desktop. The new file is called msiserver.reg - right-click that and Merge is top of the list.

  gazmix 22:26 04 Aug 2009

ok, i clicked save as opposed to open with & its now on my desktop. the yellow zip folder called 'msiserver'

i double click & it opens a new window here

C:\Documents and Settings\Administrator\Desktop\msiserver.zip

i double click on that & it asks me if i want to add to registry i said yes!!

Ok, on the leaft is 'extract all files & then the wizard'! i then follow the wizard & merge!

should i reboot

  Sea Urchin 22:30 04 Aug 2009

It should sort the problem without a reboot - but it won't do any harm.

  gazmix 22:33 04 Aug 2009

No, still same problem, Windows installer hangs for a minute & then i get the message!!

If i totally uninstalled java & reinstalled that may work, but i guess if installer is broke i'd then have nothing!

Would system restore brink back java if i unsunstalled & reinstalled!!

  Sea Urchin 22:43 04 Aug 2009

Try downloading and installing Java Runtime Environment from here

click here

  gazmix 22:52 04 Aug 2009

i gopogled it & it needed an updated installer, from my old to 4.5

click here

am not sure why my windows updates never got this & automatically did it!

java update successfull!!

  Sea Urchin 22:55 04 Aug 2009

Amazing what you can do when you gopogle :@)

Glad it's sorted.

  gazmix 22:59 04 Aug 2009

i am, its so unusual for it to go so smooth lol, somets got to be up lol!!

thanks for your help

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