itunes probs

  musiclady 12:39 27 Jul 2010

os windows xp sp 2
i can download but not install itunes, it keeps telling me quicktimes wasnt installed

  northumbria61 12:43 27 Jul 2010

Download here - click here

  northumbria61 12:45 27 Jul 2010
  musiclady 13:02 27 Jul 2010

wont load quicktime it says encountered problems installing

  northumbria61 13:14 27 Jul 2010

Try this first - Click Tools
>Internet Options - General Tab - under "Browsing History" - Delete - Make sure Temporary internet files, cookies and history boxes are all checked
Click Delete

  musiclady 19:35 27 Jul 2010

the same i use ccleaner so i clean on each exit off the net

  northumbria61 20:38 27 Jul 2010

1. I would completely remove iTunes and Quicktime neither of which you say will install.

2. Download and Install Windows XP Service Pack 3
click here

3. Make sure all windows updates are up to date.

4. Download iTunes and Quicktime from the Apple UK website and reinstall.

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