itunes connection to internet

  mc35 07:36 12 May 2004
Locked

I have an ipod and am using the itunes software, however itunes cannot pick up my CD details from the Gracenote server. I get an error message saying "An error occurred while accessing the CDDB server. Check your internet connection and configuration". I'm not having problems connecting to the internet, so does anyone know what might be wrong!

  Diodorus Siculus 08:04 12 May 2004

Do you have a firewall blocking access to iTunes?

Is this an ongoing problem? I find that on occasion, a connection cannot be established.

  mc35 18:37 12 May 2004

I was running a Norton AV Firewall but disabled it in favour of a ZoneAlarm firewall, which I thought would allow me to see what trying to connect to the internet. This has been an ongoing problem for about a week, I managed to get songtitles for one CD, then my machine crashed and I had to restore the settings using NAV Go Back. It was at this stage I installed the NAV firewall, but since then have removed it in favour of ZoneAlarm

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