Recently I decided to factory reset my PC. I used the Acer eRecovery management program to reset it.
I followed the tutorial here: click here went well but then when it was re-installing the software it got stuck at "Installing software cleanup 46/47" a few minutes later I got a blue screen of death.
I was able to get past the issue by starting in safe mode, then I went to C:\OEM\Preload\Command\AlaunchX and renamed "AppInRun" and "ALaunchX" so they wouldn't have the same name.
I tried to install google chrome but whenever I opened it, the computer would just freeze. Nothing worked, I was forced to hold down the power button until it shutdown. When it was back on, chrome seemed corrupted. I am able to install and use google chrome in safe mode, but not in normal mode.
I installed java 8 and tried to download minecraft, when I open minecraft it gives me a blue screen of death.
The computer seems slower. Youtube barely loads the videos on internet explorer in normal mode. I was able to run these programs without any issues before the reset. I have now tried to factory reset the computer 3 times using the eRecovery program but without any luck, the same thing happens every time.
Am I doing something wrong? Any help would be much appreciated.