ipod crashes itunes

  paperdaisy 15:36 09 Dec 2008

Hello everyone i was wondering if anyone can help me with a problem i have got, everytime i connect my ipod to itunes it crashes. I have uninstalled itunes and quicktime, restarted my comp, ran ccleaner and reinstalled but this has not fixed the problem. I have also looked on apple support and followed the 5 r stages but when i come to the last one (re-store) it tells you to click on your ipod in the source list but as my itunes crashes when i plug it in i can't do that, I have also tried putting my ipod in disk mode but i can't seem to do this either Please help as this is driving me mad Thank-you xxxx

  oldbeefer2 17:22 09 Dec 2008

I think you need to try it on another PC to see if there's a fault with the ipod.

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