iphone wont connect to wireless router?

  nickysadvent 17:37 03 Mar 2010
Locked

hi, i cant seem to get my iphone connected to the wireless router at home.
i enter the wep key into the password field but it says incorrect?
does anyone know how to get it connected?
its a sagem router from sky broadband and it is wep security enabled

  mgmcc 20:11 03 Mar 2010

Is the router using an ASCII or a Hexadecimal WEP key, because some network devices don't like ASCII keys?

You can tell which type is used by the number of characters:

64-bit WEP uses 5 ASCII or 10 Hexadecimal characters

128-bit WEP uses 13 ASCII or 26 Hexadecimal characters.

[ASCII characters are basically the numbers, letters and symbols on the keyboard; Hexadecimal characters are "0" to "9" and "a" to "f" only, a total of 16 available characters.]

  nickysadvent 23:32 03 Mar 2010

Right, my wepkey has got 26 characters in it and these consist of numbers 0 - 9 and 5 of the characters in it are letters that are all between a - f ? Does this make any sense?

  mgmcc 08:07 04 Mar 2010

That is a 128-bit WEP key using Hexadecimal characters, so it should be OK.

Try prefixing the key with $ (the dollars sign). This appears to be an "Apple" quirk, rather than anything to do with the router's settings.

  harry12 08:41 04 Mar 2010

I may be wrong but surely the wep key and password are two different items.

  nickysadvent 11:29 04 Mar 2010

its sorted now, i was given the wrong key/password! thanks for your help anyway

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