I've always used IObit's SmartDefrag program and have found it very practical and dependable. Today, however, when I tried to upgrade to the latest version, I received the message 'unable to run from the temporary folder. Error 5 access denied'. Would anyone happen to know what is happening here, and how to get around it? For the record, I'm running Vista Home Premium. Florio
Thanks to all those who offered advice. I have tried downloading both the latest version of Iobit defrag (v.1.02) and Auslogics Defrag, but cannot install either program; the same message keeps coming up ("Unable to execute file in the temporary directory. Setup aborted. Error 5: Access denied"). I initially tried RUNNING the programs with no success, then I tried SAVING them into the Downloads folder and launching then from there, but I always get the same message. I'm starting to get a bit worried, as this problem looks as if it is going to affect all future downloads as well. I have not changed any settings on my laptop, althought the automatic updater for Windows did install several new components earlier this week. Please, can someone help me??!! Florio
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