My OS in Windows Vista Home Premium 32 bit. My ISP is TalkTalk and my package is TalkTalk Pro.My router is a D-Link DSL2740R. I live 400 yards from the BT Exchange.
Between the 10th/11th June, my internet speed went from 15100kbps/19000kbps down to 5000kbps/6000kbps. TalkTalk 1st & 2nd line technical support tell me there is nothing wrong with the telephone line into the exchange or my home, nor any problems with my router or my computer settings. The router is connected by a Cat6 patch cable of 10 meters.
I have accessed the D-Link router information on my computer. The upload speed is showing 1020kbps and the download speed is showing 21849kbps. I think there may well be something wrong because if I do TalkTalks broadband speed test,it only comes out around 8000kbps at the most.
If the D-Link connection shows an upload speed of 1020kbps and a download speed of 21849kbps, then why is it I can only get an upload speed of 820kbps and a download speed of 8000kbps when I'm online.
It it likely there may well be something wrong within the computer itself causing this if all other things are correct?
Your invaluable help and assistance would be gratefully received as I wish to cure the problem ahead of TalkTalks 'Internet Stabiliser' package arriving this coming week.
woodchip....I turned the router off for two minutes, unplugged and reonnected the microfilter before turning it back on.I ran the test from your link and it was 1500kbps worse. I did run the TalkTalk speed test again which also showed no improvement.