If this is a 1 meg connection, that speed is about normal. If it's 2 meg, then it's about half of what you should be getting and there could be an issue with your line or the distance you are from the exchange. Mine's a 2 meg and the download is 1,891.0 Kbps and the upload is 241.7 Kbps so they're usually rated just below your quoted speed if you have a good line.
I am with talktalk and they sell their broadband as "up to 8meg". This is not what you might get though. The exchange might not handle 8meg yet. Mine runs at opprox 2meg. I was told that until the exchange is altered it will stay there. it sounds like you are in the same boat. Email your isp and ask the question about your speed.
Overall your speed is based upon your range from the exchange. My speed is pretty average for 8meg broadband. If you are on the very outskirts it drops drastically, ask your provider to explain why it is so slow.
The speed of any interaction is the speed of the *slowest* component in the entire link. That includes the server, every router, switch, load balancer, patch panel and cable, the exchange equipment, the line and your modem and PC. The speed of each of those components will also be affected by their current load. To repeat, the slowest element in the total path limits the speed of the interaction
Nite - Here are my line stats from my Netgear 834 gt
System Up Time 08:09:08 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN PPPoA 1379948 1266114 0 14371 41441 08:08:49 LAN 100M/Full 1255904 1377188 0 41921 15355 08:09:07 WLAN 11M/54M 14125 12773 0 320 77 08:09:04
ADSL Link Downstream Upstream Connection Speed 8096 kbps 448 kbps Line Attenuation 23.0 db 11.0 db Noise Margin 10.0 db 21.0 d