internet on new computer

  User-1819EA1D-38F9-4D88-8E170347268C882D 21:28 29 Nov 2007

i just finished builder my new comp and installed windows xp pro x64 and when im trying to install toucan surf on it it doesnt install right and the modem doesnt work(thomson speed touch 330) i tried taking out some of the other usb hardware but nothing seems to work

system specs;

processor:amd 3500+
other ide drives:dvd rom
graphics:nvidia 7600 gs(256mb)

  anskyber 22:18 29 Nov 2007

Have you installed the speedtouch software and drivers?

  Fruit Bat /\0/\ 22:44 29 Nov 2007


have you got the correct drivers for the sppedtouch?

i wouldnt know its my first time with x64
all i know it comes up with a error message wich is about windows cannot id this type of software it think and it says continue anyway or quit if anyone has got the correct drivers or a link to where i can find them it would be greatfuly apreciated

  nipsen1 09:25 30 Nov 2007


You can manually install the drivers. I will post the instructions on how, after 2.00 pm friday 30/11/07 ( !Note this is for speedtouch BB only 330 only)
If you have already solved the problem, let us know.
Cheers Nipsen.

  nipsen1 14:38 30 Nov 2007

I will apologise before I go any further, I assumed that you had Talktalk broadband (did not read the thread properly (Toucan) but maybe you can follow a similar procedure using the toucan cd
Here goes :-

How to install TalkTalk speedtouch broaband drivers manually.

Place Talktalk CD in drive.When it opens close it down.
Open My Computer,double left click.
Explore Talktalk CD ,right click.
Left click option SMA Carphone,double Left click.
Select option modem, double left click.
Select option Speedtouch st330, double left click.
select drivers, double left click.
select Setup,
Double left click this will say removing
any previous speedtouch drivers.It then returns to
Setup (the one with 4 different coloured squares).
Double left click, will take you to License agreement, click O.K.
This will install drivers on computer & return you
back to setup .
Click start/programs. Select option speedtouch USB
(dial up)
You will get internet connection screen ,enter your :-
Talktalk username & password, left click option to connect.
raveingaround again please accept my apologies for not seeing TOUCAN, hope you can use as some kind of workround.

Anyone using talktalk speedtouch st330 will find
after a reinstall (winxp)or new computer
this is a quick way of getting back on the internet.
Cheers Nipsen

  woodchip 14:41 30 Nov 2007

It looks like your Problem is x64

  nipsen1 16:03 30 Nov 2007

this is my system
2.50 gigahertz AMD Athlon 64 X2 Dual Core
2,0GB memory

this is running Speedtouch st330
are we talking about the same x64 ?

Not trying to be clever just dont know.

Windows XP Professional Service Pack 2 (build 2600)
Processor a Main Circuit Board b
2.50 gigahertz AMD Athlon 64 X2 Dual Core
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. M2A-VM HDMI 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS M2A-VM HDMI ACPI BIOS Revision 0502 03/29/2007

249.87 Gigabytes Usable Hard Drive Capacity
237.09 Gigabytes Hard Drive Free Space
2,0GB memory

  Stuartli 16:36 30 Nov 2007

Toucan's broadband service is provided by Tiscali (Toucan is a Virtual ISP).

The Speedtouch drivers normally serve all ISPs and Vista and Windows 64-bit drivers can be found at:

click here

  woodchip 19:57 30 Nov 2007

To Load Modem , First put CD in Drive hold down shift to stop CD loading untill drive light stops flashing then Press Win+E key to open Windows Explorer, Go to CD and look for driver Folder load XP driver. Then go to Control Panel, Double click on networks\Create New Connection. You need to put User and password in the boxes when it asks for them

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