Internet live radio, soundcloud, iPlayer problems

  mikeyboy1 20:01 18 Nov 2013

My brand new laptop, Levono G580 with i5 processor running windows 8.1 won't stream live internet radio, broadcasts, souncloud etc... It starts strongly and then stops after 15 seconds or so and sometimes will kick back in after a minute or so before crashing again. Everything I have tried including; updating drivers changing ISPs running firefox in safe mode diabling add ons diabling Norton 360 and firewall checking cables in the machine setting DNS cache etc...

has all failed to resolve the problem Other devices, desktop, ipad, daughters laptop, all have no problem and the problem is the same whether network or ethernet.

This laptop was bought last week and is essentialy for me to stream music and sport so this problem is a real headache.

Please help?

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