Internet keeps losing connection when phone rings

  Rickyv 18:51 24 Aug 2005
Locked

I have a netgear dg834gt router/modem on my main pc downstairs. it has a wanadoo 1.1mb broadband connection, but when our phones ring (landline) the internet goes off :S. I have got adsl filters on all of the phones (of which about 5 are cordless). Any ideas on how to solve this problem? Please feel free to ask if you need any more info. Thanks

  Earthworm 19:23 24 Aug 2005

1. Is there a problem with one of your Filters as if it's not working then when someone rings it upsets the BB connection.
2. Seem to remember that call waiting can effect BB as well.
3. Normally you should have only 3 or 4 phones physically connected to you phone line as each phone = 1 REN and you can have up to 4 REN per line.
4 Typing Broadband or call waiting in the search area brings up some old posting that people have solved their BB problems, try that

  Graham ® 19:55 24 Aug 2005

Disconnect all the cordless phones to rule them out. Then ring your number from a mobile and report back.

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