Internet Explorer problem

  DavidCap 08:39 27 Jan 2007

Everytime my son goes onto the click here website I get the following message. "Internet Explorer has encountered a problem ans needs to close. We are sorry for the inconvenience". When I click on the "click here" link I see the following

AppName: iexplore.exe AppVer. 7.0.5730.11 ModName: unknown
ModVer: Offset:60b47930

When I click "To view technical information about error report" I get the following information for example

Module 2
Image Base: 0x7c900000 Image size: 0x00000000
Checksum: 0x000af2f7 Time Stamp: 0x411096b4
Version information
Signature: feef04bd
StrucVer: 00010000
FileVer: (5.1:2600.2180)
Etc Etc

I then get Module 3 Kernel32.dll and alot of information then Module 4 upto Module 129

Does anybody know what the issue is and how I can resolve it.



  CLONNEN 08:54 27 Jan 2007

Have you tried using a different browser eg. Opera or Firefox? If the website doesn't work in those either then there is a problem at Cbeebies end.

If it does work in a different browser then maybe their website isn't compatible with IE7 yet.

Has the website worked in IE before now?

  DavidCap 08:58 27 Jan 2007


It works fine with Firefox. Also IE works fine with other websites.

So are you saying there could be a problem with the Cbeebies website?



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