turned on my pc, internet explorer wouldn't load. I have a 2 yr sub for windows live onecare and it comes up with the message 'windows live onecare cannot continue... service is not working and has been stopped' i still have about a years\sub left on that, could that be why ie has stopped working, can't access internet on pc at all now
thanks but i had already looked on those and thought it wouldn't be that. I thought maybe a system restore might help but when i try and open that program it just freezes so it looks like i have major problems anyway
trying to uninstall onecare but pc seems to freeze and not got any further,i need to ask other users to save stuff from their profiles before i do anything drastic. windows live messenger was working but now freezes when i try to sign in. (i'm accessing internet on old laptop that is v v slow)
used safe mode and did system restore and ran the malwarebytes free download but it said nothing infected. still no luck with internet explorer and still can't uninstall onecare, would it be better to go into 'c' program files and delete onecare from there?