Internet explorer cannot display the webpage

  mr simon 17:11 07 Mar 2010
Locked

I am getting this error on a laptop running IE8. In firefox I get a "unable to connect" message, I haven't tried it on other broswers. Running XP.

So far I've cleared history/cookies/cache etc as suggested on another site and have run IEs built in diagnostic tool, to no avail.

My network connections box shows the LAN network cable unplugged and the wireless network connection as connected.

Thanks in advance for help with this issue.

  bazt 19:00 07 Mar 2010

Try these links.

click here

click here

Just copy and paste them into browser if they dont have the link

  bazt 19:00 07 Mar 2010

The link is on just click on to it

  mr simon 19:54 07 Mar 2010

Thanks but the first link doesn't give an answer and the second is for Windows 7

  mr simon 16:23 09 Mar 2010

I tried a System Restore and it did not work, any more suggestions?

  Woolwell 16:29 09 Mar 2010

Try connecting the laptop to the router by cable and see if you can connect to the internet. This will then allow you to know if it is a wireless connection problem or not.

  SJM_81 16:50 09 Mar 2010

Do this

start> run> cmd> type ipconfig/all on the prompt screen.

Do you have a dns address or is it just blank? You could just right click and copy and paste the results here.

  mr simon 17:05 09 Mar 2010

The only part of the results mentioning DNS is:

Connection-specific DNS Suffix: lan

  SJM_81 17:07 09 Mar 2010

Well thats why then can you please copy and paste the results please.

  SJM_81 17:10 09 Mar 2010

And while you are on the prompt just try this.

Ipconfig/release press enter then type ipconfig/renew press enter.

Does it work now?

  mr simon 17:18 09 Mar 2010

Sorry I missed out the /all part before, here are the results:

click here

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