Internet explorer 7 will not work

  donmar 19:34 03 Oct 2006

I.E. 7 Downloaded and installed but will not connect.I get a message 'IE has encountered a problem and must close'which it then does after asking me to send an error message.

Can anyone help? I haved XP Home and AOL9 SP 2 Stacks of memory etc.I.E. 6 Has uninstalled and after IE7 it will not come back.

Please help if you can.


  anskyber 19:52 03 Oct 2006

In theory ( I say that because the MS site says so) if you uninstall from add remove programs it should roll back to IE6. I did just that and IE 6 came back. I thought I had a problem with it which was not the case so I have reinstalled IE7 RC1 from here click here Is yours IE7 RC1?

  donmar 21:06 03 Oct 2006

Yes IE7 RC1.Have tried uninstall as suggested but no sign of IE6 which was uninstalled prior to installation of IE7.

Thanks for your help.


  LAPTOPBABE 21:11 03 Oct 2006

I had to get rid of it had all sorts of problems, i just deleted it from add/remove programs and went back to IE6. i have exactly the same set up as you, i wonder if its anything to do with it.

  donmar 21:20 03 Oct 2006

Would like to revert to 6 but I cant find it to download and it is not on my hard drive anywhere.


  VoG II 21:23 03 Oct 2006

Start, Add or Remove Programs, tick Show updates at the top, remove it.

  donmar 21:38 03 Oct 2006

Done that and rebooted.7 gone.How do I get 6 back?

  Monoux 21:52 03 Oct 2006
  Hertz Van Rentyl 21:53 03 Oct 2006

There may be a way if you have the ie.inf file on your computer. Go to start/search/ allfiles and folders, you need to tick show hidden files and subfolders. If it's there right click on it and choose install. You may need to change the path a bit, if you have I386 in a folder point to that, or use the disc if you have it.

  donmar 22:15 03 Oct 2006

Downloaded from Monoux(thank you) now have to reboot so will try all and get back inf not present hertz Van rental.
Thank you all

  donmar 22:48 03 Oct 2006

IE6 download will not proceed because it detects a more recent version.I have done all I can to delete and clean off all previous versions including sys restore but nothing works.Any ideas.

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