internet explorer

  carlinglover 13:07 17 Mar 2004
Locked

a friend has win xp on dial up and installed ad-aware...it seems she may have qurrantined her internet exporer... when aol comes up only half of it shows and she cant surf the web..... we tried to unquarrantine all the she did but internet will not work.... any ideas how we can help her to get it back????
thanks for any help guys
hopefully we can get her sorted b4 her husband gets home and goes mad at her lol

  anon1 13:30 17 Mar 2004

Add remove programs click as if to remove internet explorer and then choose the repair option. I would have thought that adaware only picked up the alexa toolbar from IE in which case it should not be a problem

  carlinglover 13:35 17 Mar 2004

we just lookes on her add/remove progs and its not in there... also her pc wont restore to an earlier time???

  MichelleC 13:41 17 Mar 2004

What os is she? If it's xp try running sfc /scannow to replace any corrupt/missing system files. If no go then she may have to repair xp (only way to fix ie or oe).

  anon1 13:41 17 Mar 2004

If it is not in the add/remove programes section of control panel then it is not installed. Look again it will just say "internet explorer" and may have some numbers after it

  MichelleC 13:42 17 Mar 2004

Ignore 1st question. (read more slowly M).

  carlinglover 13:46 17 Mar 2004

she said she cant see it but the pc was ok last night and last thing at night she ran as-aware and shut down... when booted up this morning aol wont load all the way but she can get aol e mail .. but try to find a web page it shows a white page saying internet explorer cant find this page etc.... and i agree ad-aware shouldnt have done this but she cannot get anything on the net

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