I have a friend in sheltered accommodation which supplies a PC free for residents to use, the problem is the ISP is Orange, which continuously drops connection's so he prefers to use the local library instead. I have heard that Tiscali again is also very problematic.
I have used AOL silver for a number of years now, I have my gripes about it, but one thing for sure is that it seldom drops a connection, if it does it's aways back on again in seconds. Conclusion! change once more!!